Policy
Returns Policy
Not in love with it? No worries — we make returns easy.
30-day return window
You have 30 days from the date of delivery to initiate a return. We’d rather take a return than have something sit unused under your sink.
Eligible for return
- Unused, in original condition
- Original packaging intact
- Returned within 30 days of delivery
- Defective or damaged items
Not eligible
- Used or opened items (unless defective)
- Returns after 30 days
- Custom or personalized orders
How to return
- 1
Contact us at team@econest-3t2.madethis.app with your order number and reason for return.
- 2
We'll send you a return label and instructions within 1 business day.
- 3
Pack the item securely and drop it off at the carrier.
- 4
Once received and inspected, your refund will be processed within 5–7 business days.
Refunds
Refunds are issued to the original payment method within 5–7 business days of us receiving the return. Shipping costs are non-refundable unless the return is due to our error or a defective product.
Have a question about a return? Contact us and we’ll make it right.